Actionable Patient Safety Solutions #2A: Hand Hygiene (Updated

and 30 collaborators
Executive Summary Checklist
- Gain commitment from senior leadership to make hand hygiene compliance an organizational priority by setting clear requirements and an adequate budget for:
- Staff Performance
- Performance Measurement and Feedback that is timely and actionable
- Accountability for Performance Improvement at facility and unit leadership levels as part of an overall Organizational Hand Hygiene Guideline. Cascade this message to the entire organization on an on-going basis.
- Ensure that alcohol-based hand rubs and soap are available as close to the point of care as is reasonable.
- Establish a hand hygiene team responsible for implementation of the Hand Hygiene Protocol.
- The protocol should include mandatory training for all healthcare workers (HCWs) upon hire and on-going at least once annually. Training to include:
- Proper technique for hand rubbing and soap and water washing
- Indications for hand rubbing vs soap and water washing (WHO or CDC Guideline)
- How to speak up when fellow HCWs do not comply (psychological safety is a vital condition of an effective safety culture)
- Education for patients, family members and visitors.
- Performance Evaluation and Feedback
- It is essential to measure hand hygiene compliance accurately and reliably using a validated method capable of capturing and reporting on 100% of all hand hygiene events such as an evidence-based electronic hand hygiene compliance system. Such systems have been shown to lead to sustainable improvement, reduced infections & costs and a positive impact on patient safety culture \cite{Bouk_2016} \cite{Kelly_2016}\cite{Michael_2017}\cite{Son_2011}.
- Measure hand hygiene compliance using an evidence-based, validated electronic hand hygiene compliance system.
- Provide performance feedback to unit leadership and frontline staff on a daily or weekly basis using evidence-based behavior change feedback models \cite{21775022}.
- Follow technology suppliers’ evidence-based recommendations for how to best implement technology and provide timely feedback to healthcare workers.
- Reminders in the workplace such as posters, brochures, leaflets, badges, stickers, etc. can be used provided they are consistent with the overall Hand Hygiene Protocol and any organizational wide campaigns to focus attention on the importance of hand hygiene.
Actionable Patient Safety Solutions #7B: Failure to Detect Critical Congenital Heart Disease (CCHD) in Newborns

and 12 collaborators
Executive Summary Checklist
- Make an organization-wide [MG nationwide] commitment to implement a universal pulse oximetry screening program for newborns.
- Develop an action plan to immediately implement a universal pulse oximetry screening program.
- Select technology proven to be effective for newborn screening. The technology must monitor and accurately read through during motion and low perfusion. Masimo Signal Extraction Technology (SET) pulse oximetry (until another technology is proven to be equivalent) [MG I would present this just as SET. This is a Masimo trademark.]
- Determine the screening protocol
- Age at screening: >24 hours or prior to discharge
- Obtain pulse oximetry measurements from preductal (right hand) and postductal (either foot) sites [MG In CCHD, the right hand may be post ductal. Both hands is potentially better than right hand and foot. May just want to say pre and post ductal]
- Screening results which will be considered positive and require further investigation
- SpO2 <90% from any site; or
- SpO2 <95% from the right hand or either foot
- If initial SpO2 measurement is <95%, proceed with up to two additional SpO2 measurements.
- If the second and third SpO2 measurements read >95% the screening is negative.
- If the second and third SpO2 measurements are <95% the screening is positive.
- >3% difference in SpO2 measurements between the right hand and either foot (repeat three times as described in the bullet above)
- Additionally, if the Perfusion Index (PI) <0.7 that should increase the need for assessment of the baby (if <0.4 the baby should be immediately assessed)
- Educate clinical staff on proper screening, strategies for family education and engagement, follow-up protocols for positive screens, and results reporting policy
- Develop a process for continuous improvement by educating and communicating with staff and implementing measures to improve processes in order to meet the universal newborn screening objective.
The Performance Gap
Considerations regarding algorithms for screening
- The screening should be pre-and post-ductal as analysis of raw saturation data from infants who had both limb measurements shows that some infants with CCHD would be missed by postductal testing alone.
- False-positive rate is significantly higher with earlier testing (<24 hours). This led to recommendations that screening be performed after 24 hours of age.
- However, analysis of recent studies show that many false-positive tests (30%–80%) have alternative non-cardiac conditions (eg, congenital pneumonia, early-onset sepsis, or pulmonary hypertension), which may be equally as life-threatening as CCHD if diagnosed late.
- In published studies that adopted earlier screening (< 24 hours) the false-positive rate was higher, but more non-cardiac disease was identified.
- In some countries, mothers and infants are discharged from the hospital within 24 hours after birth, and an increasing proportion is born at home. In these circumstances, screening in hospital > 24 hours is not practical.
- Additionally, infants at high altitude may have a lower oxygen saturation than those at sea level with potential implications for screening for CCHD at elevations over 6,800 feet. Therefore, to identify the optimal algorithm in particular settings, it may be necessary to modify the screening protocol described in this document, including the saturation cutoff points and the timing of screening.
- Although usually reserved for former premature infants going to high altitude, any infant who fails high altitude stress testing (HAST) also merits special consideration and may require an echocardiogram to confirm normal anatomy.
Leadership Plan
- Implement a plan that includes fundamentals of change outlined in the National Quality Forum safe practices, including awareness, accountability, and action.
- Hospital governance and senior administrative and medical and nursing leadership commit to becoming aware of this major performance gap in their own healthcare system.
- Hospital governance, senior administrative leadership, and clinical/safety leadership close their own performance gap by implementing a comprehensive approach to addressing the performance gap
- Set a goal date to implement the plan to address the gap with measurable quality indicators.
- Allocate a budget for the plan to be evaluated by governance boards and senior administrative leaders.
- Clinical/safety leadership endorse the plan and drive implementation across all providers and systems.
- Conduct data collection and analysis to be used for implementation and assessment of outcomes.
Actionable Patient Safety Solutions #7A: Optimal Neonatal Oxygen Targeting

and 11 collaborators
Executive Summary Checklist
- Make an organization-wide commitment by administrative, clinical, and patient engagement leaders to address neonatal patient safety related to oxygen administration.
- Assess opportunities to improve oxygen administration and monitoring for the prevention of adverse events due to lack or excess of oxygen.
- Implement interdisciplinary strategies and develop an action plan with a timeline with concrete milestones to implement an optimal oxygen guideline for neonates.
- Select technologies that have been shown to improve neonatal outcomes, including but not limited to: blenders, pulse oximetry, and heated humidifiers.
- Use blenders in all circumstances when administering oxygen, including the delivery room.
- Bird, Carefusion, Precision Medical’s low-flow and high-flow oxygen-air blenders
- Use heated humidifiers when using CPAP and in all circumstances where the infant is intubated, even for a few minutes.
- Fisher & Paykel
- Use heated humidifiers in the delivery room.
- For pulse oximetry, select equipment that: a) can measure through motion and low perfusion conditions to avoid inaccurate measurements/false alarms and identify true alarms; and b) has been proven effective for neonatal oxygen targeting.
- Masimo Signal Extraction Technology (SET) pulse oximetry (until another technology is proven to be equivalent)
- Determine the oxygen targeting guideline that healthcare providers should implement:
- The SpO2 for a preterm baby breathing supplemental oxygen should not exceed 95%.
- The SpO2 for other larger infants and neonatal patients breathing supplemental oxygen should stay in the range of 88-95 or 90-96% depending on infant and condition.
- When SpO2 dips below the desired % or when the low alarm sounds, avoid a response that results in high saturation (>95%).
- In order to accomplish this, the monitor alarms should always be on and active when an infant is breathing supplemental oxygen.
- Neonates in an intensive care environment should always be monitored by a pulse oximeter capable of monitoring through motion and low perfusion with appropriate alarm limits.
- The high SpO2 alarm should be set to 95%, depending on the infant.
- The low SpO2 alarm should be set no lower than 85%.
- Alarms signaling should receive attention from the nurse/doctor/respiratory therapist.
- When a baby is not breathing supplemental oxygen or receiving any form of respiratory support, but is being monitored for desaturations, the low SpO2 alarm should be set at 85% and the high alarm can be turned off.
- Implement your action plan for including educational activities, workshops, and tools for all members of the neonatal healthcare team.
- Develop a process for continuous improvement by communicating with staff and implementing measures to improve processes in order to meet the oxygen targeting objective.
The Performance Gap
Alarms:
- Alarms should always be operative (do not disconnect or deactivate alarms).
- Alarm limits are used to avoid harmful extremes of hyperoxemia or hypoxemia.
- Busy NICU nurses respond much better to SpO2 alarms rather than to “mental SpO2 target ranges or intention to treat”.
- Given the limitations of SpO2 and the uncertainty regarding the ideal SpO2 intention to treat for infants of extremely low birth weight, wider alarm limits are easier to target.
- The lower alarm limit generally needs to extend somewhat below the lower SpO2 chosen as the intention to treat. It must take into account practical and clinical considerations, as well as the steepness of the oxygen saturation curve at lower saturations. It is suggested that the low alarm for extremely low birth weight infants be set no lower than 85% ( 86-87% may also be appropriate).
- The upper alarm limit should not be higher than 95% for extremely low birth weight infants while the infant remains on supplemental oxygen or any form of ventilatory support.
- ROP and other morbidities can be exacerbated by hyperoxemia. For example, at 5 years of age, motor impairment, cognitive impairment and severe hearing loss are 3 to 4 times more common in children with than without severe ROP.
Leadership Plan
- Implement a plan that includes fundamentals of change outlined in the National Quality Forum safe practices, including awareness, accountability, ability, and action \cite{sonot1}.
- Hospital governance and senior administrative leadership commit to become aware of this major performance gap in their own healthcare system.
- Hospital governance, senior administrative leadership, and clinical/safety leadership close their own performance gap by implementing a comprehensive approach to addressing the performance gap.
- Set a goal date to implement the plan to address the gap with measurable quality indicators - “Some is not a number. Soon is not a time" \cite{sonot2}.
- Allocate a budget for the plan to be evaluated by governance boards and senior administrative leaders.
- Clinical/safety leadership endorse the plan and drive implementation across all providers and systems.
- Collect data and perform analysis to be used for implementation and assessment of outcomes.
- Address and readdress two questions for quality improvement and to address gaps: Are we doing the right things? Are we doing things right?
Actionable Patient Safety Solutions #3C: Improve Prevention of Insulin-induced Hypoglycemia

and 8 collaborators
Executive Summary Checklist
- Establish a commitment from hospital administration and medical leadership to reduce SH.
- Raise institutional awareness of the issue by comparing hospital and nursing units based on performance quality scorecards.
- Create a multidisciplinary team that includes physicians, pharmacists, nurses, diabetic educators, medication safety officers, case managers, and long-term healthcare professionals. This team will:
- Develop a system to identify patients receiving anti-diabetic medications (sulfonylureas, insulins, etc.) in the Electronic Health Record (EHR).
- Implement real-time surveillance methods, analysis tools, and point-of-care blood glucose (BG) monitoring and reporting systems.
- Create insulin order sets that could be modified to reduce risks of hypoglycemia.
- Coordinate glucose monitoring, automate insulin dose calculations, insulin administration, and meal delivery during changes of shift and times of patient transfer.
- Develop a systematic approach to reduce SH and implement universal best practices.
- Continuously monitor the incidence of SH in the hospital, and use the results of this monitoring in medical staff education sessions as a part of Continuous Quality Improvement (CQI).
The Performance Gap
Leadership Plan
- The plan must include the fundamentals of change outlined in the National Quality Forum safe practices, including awareness, accountability, ability, and action \cite{51}.
- Hospital governance and senior administrative leadership (medical, pharmacy, and nursing) must fully understand the performance gaps in their own healthcare system.
- Hospital governance, senior administrative leadership, and clinical/safety leadership must close their own performance gaps by implementing a comprehensive approach.
- Hospitals should set a goal date for the implementation of the corrective plan, with measurable quality indicators and milestones.
- Specific budget allocations for the plan should be evaluated by governance boards and senior administrative leaders.
- Clinical/safety leadership should endorse the plan and ensure implementation across all providers and systems.
Practice Plan
- Each hospital should create a multidisciplinary team, which includes physicians, pharmacists, nurses, diabetic educators, medication safety officers, case managers, and long-term healthcare professionals).
- Develop a systematic approach to reducing severe hypoglycemia:
- Identify events and prioritize
- Raise institutional awareness
- Compare hospitals and nursing units based on performance quality scorecards (use harm rate for at-risk patient days: # of events/# of patient days during hospital stay when a diabetic agent is ordered at any time)
- Encourage nurses to enter hypoglycemia into safety event self-reporting site
- Communicate to the hospital leadership board
- Send letters to physicians and providers (from case managers)
- Educate hospital staff, providers and patients – hospital newsletter and posters made for each hospital/nursing unit listing known and assumed solutions to hypoglycemia (e.g., “STOP Hypoglycemia!”)
- Kickoff reception for safety initiative
- Frequent monitoring of glucose levels in patients who are at risk.
- Implement foundational Best Practices and “Just Do Its” (Appendices A and B)
- Establish a Hypoglycemia Task Force for the hospital ○Propose multidisciplinary diabetes safety team at each hospital
- Adopt foundational best practices (literature-based recommendations for all hospitals)
- Implement “Just Do Its!” (or “Start Nows”) – these should be safe and reasonable interventions tested internally
- Adopt ISMP recommendations for U-500 insulin precautions (Appendix C)
- Event investigation and collect causative factors
- Causative Factors (to consider as part of analysis tool):
- Insulin stacking
- Wrong drug, dose, route, patient, or time
- Insufficient glucose monitoring
- Basal heavy regimen
- Decreased nutritional intake
- Event related to outpatient or emergency department drug administration
- Event while treating elevated potassium
- Glucose trend not recognized
- High dose sliding scale insulin 10
- Home regimen continued as inpatient
- Significant reduction in steroid dose
- Sulfonylurea-related hypoglycemia
- Insulin administration and food intake not synchronized
- POC glucose reading not linked to insulin administration
- POC glucose reading not synchronized with food intake
- Analysis tool forms reviewed by either pharmacist and/or nurse in a timely manner (e.g., 72 hours) for causative factors; communicate findings with physician(s)
- Results are collated and reported to Medication Safety Committee and the Pharmacy and Therapeutics Committee
- Identify interventions (evidence-based and expert opinion) that are used to resolve the most common or most harmful causative factors
- Track the interventions and create customized action plans based on an integrated results dashboard
- Share best practices within hospital and to other hospitals
- Share strategies and implement informed interventions on target floors and patients.
Technology Plan
- Implement glycemic management clinical decision support for insulin therapy recommendation, based on individual responses to insulin and designed for mitigation of all types of hypoglycemia.
- This would include all of the following bullet points with significant additional safety features.
- Implement real-time surveillance method for informatics alerts: “High-Risk Sulfonylurea Alert” and “Hypoglycemia Risk Alert”.
- Implement an automated hypoglycemia event analysis tool (to discover local causes of hypoglycemia and guide future interventions).
- Implement point-of-care BG monitoring and reporting systems, including quality assurance reports to audit compliance with hypoglycemia management goals and restriction of insulin utilization.
- Implement automated triggers for most common causative factors of hypoglycemia, an electronic tracking system for SH events, interventions used and clinical outcomes.
- Implement a results dashboard for each nursing unit within the hospital and Best Practices used to resolve the hypoglycemic event(s).
- Set restrictions for the prescribing of U-500 Regular Insulin to only specialists and under special circumstances in CPOE.
Actionable Patient Safety Solutions #2F: Central Line-associated Bloodstream Infections (CLABSI)

and 30 collaborators
Executive Summary Checklist
- Commitment from hospital leadership to support a program to reduce and then eliminate CLABSIs.
- Implement evidence-based guidelines to prevent the occurrence of CLABSIs, including: insertion, maintenance, and standardized access procedures.
- Such as: Arrow International® PSI with Integral Hemostasis Valve/Side Port or Pressure Injectable Quad-Lumen Central Venous Catheterization Kit with Blue FlexTip®, ARROWg+ard Blue PLUS® Catheter and Sharps Safety Features
- Doctors should:
- Perform a “time-out”
- Wash their hands with soap.
- Clean the patient’s skin with chlorhexidine antiseptic.
- Put sterile drapes over the entire patient.
- Wear a sterile mask, hat, gown and gloves.
- Put a sterile dressing over the catheter site.
- Develop an education plan for attendings, residents and nurses to cover key curriculum pertaining to the prevention, insertion and maintenance of central lines.
- Encourage continuous process improvement through the implementation of quality process measures and metrics.
- Standardize a central-line kit based on the needs of your facility, and implement technology that will have a significant return on investment (ROI) such as:
- Arrow International® PSI Kit with Integral Hemostasis Valve/Side Port or Arrow International® Pressure Injectable Quad-Lumen Central Venous Catheterization Kit with Blue FlexTip®, ARROWg+ard Blue PLUS® Catheter and Sharps Safety Features.
- Efforts should be focused on eliminating all blood draws from central access catheters. This includes patient with longer-standing catheters (e.g. dialyses catheters).
- All CLABSIs should have a root cause analysis (RCA) completed by the unit where the infection occurred with multidisciplinary participation including nursing, physicians and infection prevention specialists. All learnings from the RCA should be implemented.
The Performance Gap
Leadership Plan
- Hospital governance and senior administrative leadership must commit to becoming aware of major performance gaps in their own organization.
- Hospital governance, senior administrative leadership, and clinical/safety leadership must close their own performance gap by implementing a comprehensive approach.
- Healthcare leadership must reinforce their commitment by taking an active role in championing process improvement, giving their time, attention and focus, removing barriers, and providing necessary resources.
- Leadership must demonstrate their commitment and support by shaping a vision of the future, clearly defining goals, supporting staff as they work through improvement initiatives, measuring results, and communicating progress towards goals. Actions speak louder than words. As role models, leadership must ‘walk the walk’ as well as ‘talk the talk’ when it comes to supporting process improvement across an organization.
- There are many types of leaders within a healthcare organization and in order for process improvement to truly be successful, leadership commitment and action are required at all levels. The Board, the C-Suite, senior leadership, physicians, directors, managers, and unit leaders all have important roles and need to be engaged.
In addition to the change management model leaders should:
- Include fundamentals of change outlined in the National Quality Forum safe practices, including awareness, accountability, ability, and action.
- Meet with ICU team, infection control staff, quality and safety leaders, nurse educators, and physician champions.
- Understand barriers (walk the process)
- Use 4E grid to develop strategy to engage, educate, execute and evaluate
- Engage: stories, show baseline data
- Educate staff on evidence
- Execute practice change
- Evaluate feedback performance, view infections as defects
- Use surveillance data to drive improvement
- Monitor and provide feedback of compliance with best practice over time
Practice Plan
Insertion
- Create a standardized central line insertion kit or line cart that contains all needed supplies (see Technology Plan).
- Ensure insertion checklist is in your electronic medical record.
- Wear sterile clothing – gowns, mask, gloves and hair covering.
- Cover patient with a sterile drape, except for a very small hole where line goes in.
- Maintain strict sterile technique when placing the line.
- Hand Hygiene - Perform hand hygiene procedures, either by washing hands with conventional soap and water or with alcohol-based hand rubs (ABHR). Hand hygiene should be performed before and after palpating catheter insertion sites as well as before and after inserting, replacing, accessing, repairing, or dressing an intravascular catheter \cite{Boyce_2002}. Palpation of the insertion site should not be performed after the application of antiseptic, unless aseptic technique is maintained \cite{12517020}.
- Ultrasound guidance should be used for all non-emergent central line placements.
- For directly inserted central lines, avoid veins in arm and leg, which are more likely to get infected than veins in chest.
- Before commencing the procedure, perform a “time-out.”
- Position patient appropriately
Prepare insertion site
- Prepare clean skin with a 0.5% chlorhexidine preparation with alcohol before central venous catheter and peripheral arterial catheter insertion and during dressing changes. If there is a contraindication to chlorhexidine, tincture of iodine, an iodophor, or 70% alcohol can be used as alternatives.
- No iodine ointment - Do not use topical antibiotic ointment or creams on insertion sites, except for dialysis catheters, because of their potential to promote fungal infections and antimicrobial resistance.
- When inserting near the lungs, ensure line aspirates blood to ensure proper catheter placement.
- Apply a sterile dressing to the site.
- Prepackaged or filled insertion cart, tray or box – cart/tray/box that contains all the necessary supplies.
- Insertion checklist with staff empowerment to stop non-emergent procedure - include a checklist to ensure adherence to proper practices;
- Full sterile barrier for providers and patients - use maximal sterile barrier precautions, including the use of a cap, mask, sterile gown, sterile gloves, and a sterile full body drape, for the insertion of CVCs, PICCs, or guidewire exchange. Use a sterile sleeve to protect pulmonary artery catheters during insertion.
- Insertion training for all providers.
Maintenance
- Perform daily assessments of need for line and remove when no longer needed.
- Daily discussion of line necessity, functionality and utilization including bedside and medical care team members.
- Discuss with the medical team continued necessity of line.
- Discuss with the medical team the function of the line and any problems.
- Discuss with the medical team the frequency of access and utilization of line. Consider bundling labs and line entries.
- Consider best practice is documentation that the discussion occurred in the medical record.
- Regular assessment of dressing to assure clean/dry/occlusive:
- Replace catheter site dressing if the dressing becomes damp, loosened, or visibly soiled.
- Replace dressings used on short-term central venous catheters sites according to CDC or institution’s protocol.
- Daily CHG bathing and linen changes - Follow manufacturer recommendations for usage
- Perform weekly rounds.
- Send monthly data to team and leadership.
- Celebrate success
- Perform in-depth case reviews in instances where infections do occur (identify the risk(s) that could’ve been avoided and modifications needed moving forward, if any).
- Utilize a systematic approach to review all hospital acquired CLABSIs
Standardized Access Procedure 17
- Refer to Hand Hygiene details in APSS #2A.
- Disinfect cap before all line entries by scrubbing with an appropriate antiseptic and accessing the port only with sterile devices.
- Scrub the Hub: Alcohol (15 second scrub + 15 second dry) or CHG (30 second scrub + 30 second dry).
- Standardized dressing, cap and tubing change procedures/timing:
- Scrub skin around site with CHG for 30 seconds (2 minute for femoral site), followed by complete drying. (Note: there may be institutional preference for CHG use for infant < 2 months of age).
- Change crystalloid tubing no more frequently than every 72 hours.
- Change tubing used to administer blood products every 24 hours or more frequently per institutional standard.
- Change tubing used for lipid and TPN infusions every 24 hours.
- Document date dressing/cap/tubing was changed or is due for change.
- Consider when hub of catheter or insertion site are exposed, wear a mask (all providers and assistants) shield patient’s face, ETT or trach with mask or drape.
In the Neonatal ICU:\cite{Miller_2010},\cite{Wheeler_2011},\cite{Milstone_2013},\cite{00030}
- A monthly report-out at team/quality committee and leadership meetings.
- Implement standardized central venous catheter (CVC) practices:
- Insertion checklist
- Daily assessment
- Electronic health record prompt to remove catheter based on feeding volume
- 24-hour catheter tubing change, experienced nurses only
- Enhanced nursing education and competency for CVC care
Education
- Nursing education – care and maintenance bundle
- Neonatal ICU nursing education – enhanced and competency for CVC care
- Central Line Simulation Program
- Develop education for attendings, residents, nurses
- Key Curriculum Concepts – reinforcement
- Hand hygiene
- Appropriate gowning and gloving
- Key Curriculum Concepts – new
- Standardized central line insertion best practice
- Ultrasound guided cannulation
- Updated insertion checklist
- Maintaining sterile technique – immediate feedback
- Central Line Navigator documentation
- General Medical Education
- MD rounding navigators (removal prompt)
- Resident infection prevention training
- Evidence-based practice adherence
- Remain current with new literature findings, e.g., “Guidelines for the Prevention of Intravascular Catheter-Related Infections” 2011 compendium by the CDC \cite{Miller_2010}.
- Patient education document (Figure 1).
Actionable Patient Safety Solutions #3B: Antimicrobial Stewardship: The Role of Pharmacy and the Microbiology Lab in Patient Safety

and 7 collaborators
Executive Summary Checklist
- Commitment from institutional leadership (administration, medicine, pharmacy, nursing, microbiology, and technology) to develop and support an Antimicrobial Stewardship Program.
- Create a multidisciplinary Antimicrobial Stewardship Committee that includes infection prevention, infectious disease professionals from Medicine and Pharmacy, Microbiology Laboratory, Nursing, and Information Technology. This group will ensure the:
- accountability of ASP chair or co-chairs.
- development of protocols to support ASP initiatives and interventions.
- personnel training and support.
- necessary infrastructure for measuring antimicrobial use and outcomes.
- monitoring of microbial resistance and its effect on disease patterns.
- development of clear goals for the ASP, including timelines and metrics.
- delivery of regular updates to the institutional antibiogram and compliance with Clinical Laboratory Standards Institute (CLSI) guidelines.
- Implement Computerized Physician Order Entry (CPOE) with Clinical Decision Support (CDS) and computer-based surveillance software to provide real-time data at the point of care for ASP initiatives.
- Develop mechanisms to educate clinicians regarding ASP initiatives and progress. Identify and educate clinicians who exhibit outlying prescribing patterns. Monitor progress and include the results in staff educational sessions.
- All antimicrobial orders are reviewed by a hospital pharmacist
The Performance Gap
Pharmacy Driven Interventions for ASPs
- Protocols for changes from intravenous to oral antibiotic therapy in appropriate situations.
- Rationale: Decrease cost, decrease hospital stay, and reduce line infections.
- Clinical Stability Criteria for IV to PO:
- Afebrile
- Stable heart rate
- Stable respiratory rate
- Systolic blood pressure >90mm Hg
- O2 saturation >90% (O2 partial pressure >60 mm Hg)
- Functional GI
- Normal mental status
- Dosage adjustments in cases of organ dysfunction.
- Rationale: Avoid toxicities.
- Dose optimization (pharmacokinetics/pharmacodynamics) to optimize the treatment of organisms with reduced susceptibility.
- Rationale: Avoid toxicities, optimize PK/PD, improve patient outcomes.
- Automatic alerts in situations where therapy might be unnecessarily duplicative.
- Rationale: Avoid toxicities and decrease costs.
- Time-sensitive automatic stop orders for specified antibiotic prescriptions.
- Rationale: Decrease cost and unnecessary antimicrobial therapy, and decrease development of resistance.
- Initiation of necessary treatment for patients who should be receiving antibiotics.
- Rationale: With no empiric or directed therapy against infecting or suspected organisms, the delay in time to an active antibiotic against the pathogen increases mortality.
- Antimicrobial use and efficacy analysis
- Rationale: Need to determine the patient days for the hospital ward being analyzed for the time period of the data. The calculation is: (DDDs / patient days) * 1000. Recent guidelines from the Infectious Disease Society of America, recommend the use of days of therapy (DOT) per 1000 patient days over DDD, with DDD being an alternative at institutions that cannot collect DOT data.
- Development of Institution Specific Antimicrobial Stewardship Guidelines.
- Rationale: Source specific treatment pathways for infections should be developed based on antimicrobial resistance patterns at the institution and should align with ASP initiatives. Institutional treatment pathways will provide physicians a resource that is based on institutional data and provide guideline-concordant best practices. Utilization of clinical decision support can streamline this process.
Microbiology Laboratory Contribution
- Providing at least yearly antibiograms (if possible twice a year). Antibiogram reporting should be location specific (e.g., ICU, general wards, or pediatric areas).
- Incorporate rapid diagnostics such as multiplex PCR and Matrix Assisted Laser desorption/ionization --time of flight (MALDI-TOF).
- Rapid diagnostics have been demonstrated to decrease the time to appropriate antibiotics and decrease the time on unnecessary antimicrobial therapy.
- Incorporate Pro-calcitonin level measurement in the laboratory to aid in antibiotic initiation and discontinuation.
- During bacterial infection, Pro-calcitonin is produced in large quantities by body tissues. Strong evidence supports its use in antibiotic management of infections, particularly, pneumonia or other lower respiratory tract infections, and has been demonstrated to significantly decrease unnecessary antibiotic use and shorten duration of therapy.
- Automatic testing and reporting of tigecycline and colistin or newer agents if formulary (ceftazidime/avibactam, meropenem/vaborbactam) for Carbapenem Resistant Enterobacteriaceae (CRE) isolates.
- As carbapenem resistance is increasingly reported, it is critical that alternative agent susceptibilities be made available. These alternative agents include tigecycline and colistin. While breakpoints for susceptibility are not available by CLSI, FDA breakpoints are available and should be used for interpretation.
- Reporting of minocycline susceptibility for Acinetobacter isolates.
- Minocycline susceptibility remains high in most institutions against multi-drug resistant Acinetobacter spp, hence this should be taken advantage of as its resistance patterns allow.
- Selective reporting of susceptibilities of antimicrobials.
- Selective reporting is a process of withholding susceptibility results from selected categories of antibiotics that may have deleterious effects on the hospital antibiogram/resistance rates, or financial cost that do not have a therapeutic advantage over other commonly used antimicrobial agents. For example, if an E. coli strain is isolated from a bloodstream infection and is not susceptible to a 1st generation cephalosporin but is susceptible to cefotaxime, other broader agents such as cefepime, meropenem, or ceftaroline can be withheld and available upon the request of the physician.
Leadership Plan
- Financial support
- Formal statements supporting the ASP and optimal use of antimicrobials within the hospital
- Protected/acknowledged time for personnel from various departments to participate in the ASP.
- Provide training and support to personnel
- Provision of necessary infrastructure for tracking and measuring antimicrobial use and outcomes.
Practice Plan
- Commitment from institutional leadership (technology, personnel, finance)
- Accountability of ASP chair or co-chairs
- A clinician with drug expertise in antimicrobials [e.g., clinical pharmacist (Infectious Disease trained)]
- Actionable program components (e.g., prospective audit, automatic discontinuation orders)
- Monitoring of microbial resistance and infection patterns
- Reporting of and education about ASP findings to hospital staff (physicians, nurses, pharmacists, etc.)
Technology Plan
Actionable Patient Safety Solutions #2B: Catheter-associated Urinary Tract Infections (CAUTI)

and 30 collaborators
Executive Summary Checklist
- Hospital governance and senior administrative leadership must champion efforts to raise awareness of the high incidence of CAUTIs and prevention measures.
- Healthcare leadership must support the design and implementation of standards and training programs on catheter insertion and manipulation.
- Insert catheters only for appropriate indications
- Ensure that only properly trained persons insert and maintain catheters
- Insert catheters using aseptic technique and sterile equipment
- Maintain unobstructed urine flow
- Perform perineal care routinely for patients who have indwelling catheters to reduce the risk of skin breakdown and irritation
- Remove catheters as soon as possible
- Following aseptic insertion, maintain a closed drainage system
- Senior leadership must address barriers, provide resources (budget/personnel), and assign accountability throughout the organization.
- Select technology has shown early success to reduce infections and/or positively enhance outcomes of patients and providers in frontline CAUTI prevention.
The Performance Gap
Core Prevention Measures include:
- Insert catheters only for appropriate indications
- Compliance with evidence-based guidelines e.g. Surgical Care Improvement Project (SCIP-Inf-9) requires urinary catheter removal on Postoperative Day 1 (POD1) or Postoperative Day 2 (POD 2) with day of surgery being day zero
- Leave catheters in-place only as long as needed
- Only properly trained persons insert and maintain catheters
- Insert catheters using aseptic technique and sterile equipment
- Maintain a closed drainage system
- Maintain unobstructed urine flow
- Hand hygiene and standard (or appropriate) isolation precautions
- Alternatives to indwelling urinary catheterizations
- Portable ultrasound devices to reduce unnecessary catheterizations
- Complex urinary drainage systems
- Changing catheters or drainage bags at routine, fixed intervals
- Routine antimicrobial prophylaxis
- Cleaning of periurethral area with antiseptics while catheter is in place
- Irrigation of bladder with antimicrobials
- Instillation of antiseptic or antimicrobial solutions into drainage bags
- Routine screening for asymptomatic bacteriuria (ASB)
Leadership Plan
- Hospital governance and senior administrative leadership must champion efforts in raising awareness around the high incidence of CAUTIs and prevention measures.
- Healthcare leadership should support the design and implementation of standards and training programs on catheter insertion and manipulation
- Senior leadership will need to address barriers, provide resources (budget/personnel), and assign accountability throughout the organization
- Leadership commitment and action are required at all levels for successful process improvement
Practice Plan
- Reduce the use and duration of use of urinary catheters
- While there have been multiple attempts to deploy antimicrobial catheters to reduce the rate of infection, there is no literature to support that this technology has made a significant impact.
- It has been estimated that 80% of hospital-acquired UTIs are directly attributable to use of an indwelling urethral catheter \cite{15175612} and studies have shown that there is a very high utilization in patients where it was not indicated or for durations that may have been longer than clinically necessary \cite{saint2000physicians}.
- Thus the greatest opportunities to reduce the rate of UTI are 1) to place catheters only for appropriate indications and 2) to limit the duration of catheter placement.
Technology Plan
- BARDEX® I.C. Advance Complete Care® Trays
Metrics
Topic:
Outcome Measure Formula
Metric Recommendations
Actionable Patient Safety Solutions #2E: Clostridium difficile Infection (CDI)

and 30 collaborators
Executive Summary Checklist
- Hospital governance and senior administrative leadership must champion efforts in raising awareness to prevent and safely manage CDI
- Implementation of antimicrobial stewardship programs can prevent and/or minimize infection rates in healthcare settings. Refer to APSS #3A.
- Maintain contact precautions for duration of diarrhea
- Comply with hand hygiene as described in APSS #2A
- Clean and disinfect equipment and environment Equipment such as blood pressure cuffs and pulse oximeters are frequently not cleaned between patients. Might be useful to include some examples of equipment to ensure routine cleaning.
- Use a laboratory-based alert system for immediate notification of positive test results
- Implement technologies that support proper surface cleaning and utilize as part of a defined environmental control best practice program
- Such as Clorox® Healthcare Bleach Germicidal Wipes or Xenex® UV Light Disinfection System.
- Educate healthcare providers, housekeeping, administration, patients and families about CDI
- Encourage continuous process improvement through the implementation of quality process measures and metrics.
- All CDIs should have a root cause analysis (RCA) completed by the unit where the infection occurred with multidisciplinary participation including nursing, physicians and infection prevention specialists. All learnings from the RCA should be implemented.
The Performance Gap
- Clostridium difficile colonization
- Patient exhibits NO clinical symptoms
- Patient tests positive for Clostridium difficile organism and/or its toxin
- More common than Clostridium difficile infection
- Clostridium difficile infection
- Patient exhibits clinical symptoms
- Patient tests positive for the C. diff organism and/or its toxin
Leadership Plan
- Hospital governance and senior administrative leadership must champion efforts in raising awareness to prevent and manage CDIs safely.
- Healthcare leadership should support the design and implementation of an antimicrobial stewardship program
- Senior leadership will need to integrate surveillance and metrics to ensure prevention measures are being followed
- Leadership commitment and action are required at all levels for successful process improvement
Practice Plan
- Surveillance
- Implement a facility-wide CDI surveillance method of both process measures and the infection rates to which the processes are linked.
- Hand Hygiene \cite{Oughton_2009}-\cite{00017}
- It is recommended that healthcare providers wash hands with soap and water before donning gloves and following glove removal when caring for patients with CDI. No agent, including alcohol-based hand rubs, is effective against C. diff spores.
- Appropriate use and removal of gloves is essential when caring for patients with diarrheal illnesses, like CDI.
- Contact/Isolation Precautions
- Use Standard Precautions for all patients, regardless of diagnosis.
- Place patients with CDI on Contact Precautions in private rooms when available.
- Perform hand hygiene and put on gown and gloves before entry to the patient’s room.
- Use dedicated equipment (blood pressure cuff, thermometer, and stethoscope).
- Remove gown and gloves and perform hand hygiene before exiting the room.
- Educate the patient and family about precautions and why they are necessary and ensure that visitors are properly attired in personal protective equipment.
- Environmental Infection Prevention
- Use EPA-approved germicide for routine disinfection during non-outbreak situations \cite{00019}.
- Ensure that personnel allow appropriate germicide contact time.
- Ensure that personnel responsible for environmental cleaning and disinfection have been appropriately trained.
- For routine daily cleaning of all patient rooms, address at least the following items:
- Bed, including bedrails and patient furniture (including the bedside and over-the-bed tables and chairs).
- Bedside commodes and bathrooms, including sink, floor, tub/shower, toilet.
- High-touch surfaces like call buttons and TV remotes.
- Communication devices such as walkie-talkies used by nurses to communicate with the nursing station as well as personal cell phones carried by healthcare personnel.
- Antimicrobial Stewardship and CDI
- Implement a program that supports the judicious use of antimicrobial agents \cite{00020}.
- The program should incorporate a process that monitors and evaluates antimicrobial use and provides feedback to medical staff and facility leadership.
Technology Plan
- Implement technologies that support proper surface cleaning and utilize as part of a defined environmental control best practice program
- Such as Clorox® Healthcare Bleach Germicidal Wipes or Xenex® UV Light Disinfection System.
- Implement technologies that support proper hand hygiene and utilize as part of a defined hand hygiene best practice program such as product utilization and staff movement tracking, sensor bracelets, alcohol sensing technologies.
- See APSS 2A for a list of hand hygiene technology suppliers
Metrics
Topic:
Outcome Measure Formula:
Metric Recommendations:
Actionable Patient Safety Solutions #2C: Surgical Site Infections (SSI)

and 30 collaborators
Executive Summary Checklist
- Hospital governance and senior administrative leadership must champion efforts to raise awareness of the problem in their own institution, in order to prevent and safely manage SSIs.
- Educate patients and families on SSI prevention.
- Implement surveillance and metrics to measure patient outcomes. The results of this monitoring should be reviewed at periodic caregiver education sessions, such as “grand rounds.”
Pre-operative:
- Administer antimicrobial prophylaxis in accordance with evidence-based standards and guidelines \cite{23461695}.
- Administer within 1 hour prior to incision (2 hours for vancomycin and fluoroquinolones)
- Select appropriate agents on basis of:
1. Surgical Procedure2. Most common SSI pathogens for the planned procedure3. Known allergies or drug reactions of each specific patient.4. Published recommendations
- Do not remove hair at the operative site unless it will interfere with the operation.
- Use appropriate antiseptic agent and technique for skin preparation, preferably an alcohol containing preparation \cite{27915053,28467526}
- If appropriate, mechanically prepare patients for colorectal surgery by enema or cathartic agents. Administer non-absorbable oral antimicrobial agents in divided doses on the day before the operation \cite{27915053}
- Smoking cessation 4 to 6 weeks before surgery \cite{27915053}
Intraoperative:
- Implement
- Maintain intraoperative and immediate postoperative normothermia \cite{27915053}
- Re-dose prophylactic antibiotics based on agent half-life or for every 1,500 mL blood loss \cite{27915053}
- Keep operating room (OR) doors closed during surgery except as needed for passage of equipment, personnel, and the patient. Ensure that interior of operating room is at “positive pressure” relative to adjacent corridors.
- Use of an impervious plastic wound protector can prevent SSI in open abdominal surgery, particularly colorectal and biliary procedures \cite{27915053}
- Triclosan antibacterial suture use is recommended for wound closure in clean and clean-contaminated abdominal cases when available \cite{27915053}
- Change gloves before closure in colorectal cases \cite{27915053}
- Topical irrigation of the incision site, particularly in colorectal surgery \cite{25681239}
Postoperative:
- Protect primary closure incisions with sterile dressing for 24-48 hours post-op
- Supplemental oxygen (80%) is recommend in the immediate post-operative period \cite{27915053}
- Discontinue antibiotics within 24 hours after the surgery end time (48 hours for cardiac patients), unless signs of infection are present.
The Performance Gap
Leadership Plan
- Hospital governance and senior administrative leadership must champion efforts in raising awareness around the high incidence of SSIs and prevention measures.
- Healthcare leadership should support the implementation of standards on pre-, intra- and postoperative guidelines to minimize incidence of SSIs.
- Senior leadership will need to address barriers, provide resources, and assign accountability throughout the organization
- Hospital administration should implement surveillance and metrics to measure outcomes.
Practice Plan
- Pre-operative skin cleansing
- Develop standardized process for pre-operative skin cleansing that includes the repeated use of chlorhexidine gluconate (CHG).
- Educate patients on how to appropriately apply the CHG prior to surgery, and about the risk that they might reduce the residual beneficial effects of the CHG if they apply lotions or deodorants after cleansing.
- Pre-operative screening for patients at risk for SSI
- Develop a protocol to conduct nasal Staphylococcus aureus (SA) screening in patients undergoing cardiac and elective orthopedic surgery.
- Develop a protocol to attempt to decolonize SA carriers that includes intranasal Mupirocin.
- Educate patients and families on SSI prevention
- The adverse effect of tobacco use on wound healing and the importance of ceasing tobacco use for a minimum of 1 month pre- and post-surgery.
- Importance of proper nutrition pre- and post-operatively to support competent immune response to infection.
- In patients with diabetes, the importance of ensuring their blood sugar is well controlled.
- Appropriate preoperative bathing and skin cleansing.
- Identify any skin irritation or hypersensitivity in prior surgical experiences, and any new skin conditions.
- Postoperative wound handling techniques and hand hygiene.
- Early signs of sepsis
- Peri-operative skin antisepsis
- Use preoperative skin antiseptic agents that have been FDA-approved or -cleared and approved by the health care organization’s infection control personnel; these should be used for all preoperative skin preparation. This preparation should significantly reduce microorganisms on intact skin, contain a non irritating antimicrobial preparation, be broad spectrum, be fast acting, and have a persistent effect.
- Develop standardized practices, guided by the product insert, for the peri-operative application of skin antiseptic agents that ensures an appropriate therapeutic dose covers and is maintained across the entirety of the skin surface.
- Educate perioperative personnel on the safe application and use of selected skin antiseptic agents, and the benefits of skin antisepsis to reduce the microbial burden on the skin prior to surgery.
- Proper hair removal
- Remove only hair that interferes with the surgical procedure.
- Clip hair at the surgical site using a single-use hair clipper, or with a clipper with removable head that can be disinfected between patients. Razors should not be used.
- Appropriate timing, selection, and duration of prophylactic antibiotics
- Glycemic control
- Implement perio-operative glucose control, targeting blood glucose levels <200 mg/dL
- Maintenance of normothermia
- Use warmed forced-air blankets preoperatively, during surgery, and in PACU.
- Use warmed fluids for IVs and flushes in surgical sites and openings.
Technology Plan
- Consider implementing technologies that actively clean and remove infectious contamination from the surgical incision such as:
- CleanCisionTM Wound Retraction and Protection System \cite{28846497}
- Consider implementing technologies that provide skin antiseptic activity such as:
- 3M® Duraprep™ and Carefusion® Chloraprep™
- Consider implementing technologies that support intraoperative wound protection such as:
- Applied Medical® Alexis™ and 3M® SteriDrape™