On-going need for assistance
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Their IT department will be able to provide a good portion of the
resources they want, but there will be some issues with more complex
requests…it has been traditionally difficult to get support from
[vendor] for these changes. – Practice #21203
They are hosted by [vendor], so don’t have free reign on their
reports, but have to request from [vendor], so what is available ad
hoc is limited. – Practice #32288
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