Satisfaction with the communication (PSIAC)
The evaluation of the patient satisfaction with the communication, revealed similar level of satisfaction in both groups at T1 and T2. All the questions presented similar scores with exception the question ”ability of the health professionals to reassure me”, statistically higher in the experimental group at both assessments.
Comparison of the patient satisfaction in each group, between T1 and T2 revealed a statistically significant (p=0.026) lower satisfaction level at T2 in the control group.