Management of Emergency Department (ED)
Through free online consultation, the hospital can initially divide the
patients. It is recommended that non-emergency patients delay their
visits and highly suspected patients can go to the fever clinic through
the green channel. Online consultation can effectively reduce the
emergency workload and promote the early detection of potential cases.
We divided the ED into general and fever treatment area. Pre-examination
and triage shall be carried out by designated healthcare workers. For
suspected cases, the hospital assigned an independent fever clinic room,
fever and high-risk maternity observation room, CT and ultrasound
examination room. These can reduce cross infection by limiting the range
of activity of patients and ED personnel.
In addition, priority should be given to the provision of PPE and
medical devices for the ED, cancel or postpone the non-emergency
appointments and operations, and medical staff should be dispatched from
other departments to the ED. These measures focus the hospital’s limited
supply on the staff most in need of protection.
Based on the flexibility and effectiveness of the above management
strategies, our hospital has kept a record of ”zero infection” since the
outbreak of COVID-19.