Management of Emergency Department (ED)
Through free online consultation, the hospital can initially divide the patients. It is recommended that non-emergency patients delay their visits and highly suspected patients can go to the fever clinic through the green channel. Online consultation can effectively reduce the emergency workload and promote the early detection of potential cases.
We divided the ED into general and fever treatment area. Pre-examination and triage shall be carried out by designated healthcare workers. For suspected cases, the hospital assigned an independent fever clinic room, fever and high-risk maternity observation room, CT and ultrasound examination room. These can reduce cross infection by limiting the range of activity of patients and ED personnel.
In addition, priority should be given to the provision of PPE and medical devices for the ED, cancel or postpone the non-emergency appointments and operations, and medical staff should be dispatched from other departments to the ED. These measures focus the hospital’s limited supply on the staff most in need of protection.
Based on the flexibility and effectiveness of the above management strategies, our hospital has kept a record of ”zero infection” since the outbreak of COVID-19.