Triage
The journey of a patient in UOGC begins in the triage area. Patients were given a mask on entry into UOGC until it was made mandatory by the government for everyone to wear a mask outside their home. Each patient completes a declaration form used to stratify their risk. Patients with travel history as well as contact history with anyone suspected or confirmed to have COVID-19, fever, or acute respiratory symptoms are immediately isolated. Accompanying persons are submitted to the same screening criteria. The triage criteria is regularly updated based on the “suspect case” definition revisions by MOH[7] in response to the evolving pandemic. During its first week of implementation, a positive travel history only included patients with recent travel to mainland China. This quickly expanded to include South Korea, then Japan, before finally including all persons with any travel history outside of Singapore when there was a significant rise in the COVID-19 cases globally.