Of the care available
Women were unsure of what to expect at the specialist clinic and had low expectations in regards to a resolution for AUB (Table 2, quote 7).
“I kind of didn’t really believe that the women’s clinic would know more and so I thought I’d just come up here.” Participant 1.
It was clear that women did not know what treatment options were available, and one woman was thrilled upon learning that the Mirena could help her condition;
“I didn’t know ((nothing)) ‘bout these ‘cause like me I’m old school, I don’t keep up updates. Until my lovely doctor just told me about this [The Mirena], put that there for five years” “I’m really glad I’ve come today to find out my life what I can do, I’m rapt. ” Participant 15.
Low expectations stemmed from experiences with long wait times, including being put on the waiting list for often more than 4 months for their specialist appointment. This compounded women’s feeling of low expectations that their AUB would be resolved (Table 2, quote 8).
“She was like you need to keep on to it. Just stay on the list and just go and see them. It’s not your fault the waiting list is long.” Participant 10.