ABSTRACT Employee job reviews contain information on many firm characteristics that are unobservable to the public. Job review sites such as Glassdoor and Indeed are used by job hunters and current employees to inform each other of prevailing workplace culture. I collect over 1.2 million job reviews from Indeed.com, matched to firm level data was procured from Compustat. I use machine learning and natural language processing methods to obtain qualitative data about firms across the dimensions of job satisfaction and management sentiment. In the cross-section, I find that a 1% increase in ratings increases market value by approximately 0.68-0.73%, revenue by 0.62-1.01%. However, increases in management sentiment may have a non-monotonic effect on financial performance. These non-monotonic relationships are also present in first difference results, which show that there may be trade-offs involved in improving financial results and workplace culture.