Questionnaires 
Surveys were developed using Research Electronic Data Capture (REDCap), a secure web application for online surveys and databases, and sent to all patients who were seen for a pulmonary telemedicine video visit between two specified time periods: May 17, 2020 through June 1, 2020, and June 1, 2020 through June 12, 2020. The patient surveys were emailed on June 6 and June 18 to the respective groups. The survey was an eleven-item questionnaire constructed by our division’s telemedicine task force and was emailed to patients following their telemedicine visit. The survey was designed to elicit information regarding their overall experience with telemedicine visits, likelihood of continuing telemedicine visits if offered, benefits and limitations of telemedicine versus in-person visits, and technical difficulties encountered (E-Appendix 1).
The provider survey was a 16-item questionnaire designed by our division’s telemedicine task force and sent to 84 providers in our division. The providers were emailed a link to complete this survey via REDCap on May 8, 2020. The survey included questions about the overall experience and efficiency of video visits, interest in continuing to use telemedicine visits, its benefits and limitations, barriers and technical difficulties encountered (E-Appendix 2).