Communication strategies to consider to facilitate project growth
Participants described three strategies to promote communication as the
project grew; increased dissemination of standardized protocols,
clinician-centered education interventions, and constant communication.
Though protocols were located in nursing stations, more deliberate
dissemination was desired. A nurse suggested, “definitely more of a
guideline or policy or procedure or something for people to refer to
because I think a lot of the staff feel uncomfortable.”
[P11 ] Another nurse advocated for “lunch and learns
involving staff,” [P9 ] and more take-home material
including “handing out educational material.” [P9 ] One
common suggestion was that communication intensity should increase as
the project grows. A nurse stressed that, “there was not enough
communication surrounding the whole unit and I think that was the
biggest barrier.” [P12] Another participant emphasized,
“there needs to be better communication to everybody in the staff.”
[P2 ] Participants discussed the importance of “spreading
it throughout the unit,” [P2 ] needing to, “publicize it a
bit more just within our own department,”[P2 ] and
“rolling it out to the larger group.” [P2 ]