Communication strategies to consider to facilitate project growth
Participants described three strategies to promote communication as the project grew; increased dissemination of standardized protocols, clinician-centered education interventions, and constant communication. Though protocols were located in nursing stations, more deliberate dissemination was desired. A nurse suggested, “definitely more of a guideline or policy or procedure or something for people to refer to because I think a lot of the staff feel uncomfortable.” [P11 ] Another nurse advocated for “lunch and learns involving staff,” [P9 ] and more take-home material including “handing out educational material.” [P9 ] One common suggestion was that communication intensity should increase as the project grows. A nurse stressed that, “there was not enough communication surrounding the whole unit and I think that was the biggest barrier.” [P12] Another participant emphasized, “there needs to be better communication to everybody in the staff.” [P2 ] Participants discussed the importance of “spreading it throughout the unit,” [P2 ] needing to, “publicize it a bit more just within our own department,”[P2 ] and “rolling it out to the larger group.” [P2 ]