Authors’ Disclosure of Potential Conflicts of Interest
The authors declare that there are no conflicts of interest.
Acknowledgement s
The authors thank Lorianne Classen, MPH, for her oversight in organizing participants and collecting data and Devin Olivares-Reed, BS, for his organization of data for this study. The authors also thank Press Ganey Associates and Academy of Communication in Healthcare (ACH) for their collaboration, and specifically ACH Faculty Calvin Chou, MD, PhD, and Cara Myers, CNM, for their expertise in training our cohort of ACH-trained providers.