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FIGURE 1 Process model for developing a relationship-centered communication skills training workshop. A thorough resource assessment identifies strengths and capacities that are invaluable in the development process. Common barriers such as cost, time, accessibility, and lack of expertise have multiple potential solutions.19 A comprehensive, multidisciplinary workshop including didactics, hands-on skills practice through role playing, and reflective feedback engages the experiential learning cycle for optimal learning.18–20 Optimal skill acquisition then leads to relationship-centered care and transformational change for both the patient/family and provider.1