Survey administration
An invitation email together with the survey link to the online survey platform Qualtrics was sent to recruit practicing pharmacist through the Malaysian Pharmacists Society and the authors’ personal contacts. Invitations were also sent via informal pharmacist-only groups on the social media platforms (i.e. Facebook and Twitter), which were sharable to facilitate snowball sampling. In this approach, participants assisted in the recruitment of respondents through sharing of the survey among their acquaintances which increased the representativeness of participants. We also emailed the survey to pharmacy chains and stakeholders to recommend the study to their acquaintances to increase the sample’s diversity. A total of three reminder emails were sent to potential participants every fortnight to increase participation rates. To prevent multiple responses from the same participants, we enabled the “Prevent Ballot Box Stuffing” option which only allowed for a single response from a respondent. Participants were provided with an explanatory statement describing the purpose of study, the risk and benefits, and that minimal personal information was collected. All participants provided informed consent electronically before they began the survey. Returned questionnaires were subsequently checked for completeness and had to have at least 50% of questions completed to be included in the final analysis.