Challenges
CSR is ingrained in BML’s mission to fulfil religious, social, and
economic duties to a variety of stakeholders, including workers,
customers, community members, business partners, and the environment.
The bank participates in a variety of CSR programmes in four areas: the
workplace, the marketplace, communities, and the environment.
However, the bank has three major hurdles in its CSR participation in
order to fulfil these commitments and carry out these initiatives:
- to meet stakeholders’ desires for more CSR initiatives while also
operating the bank as a for-profit entity with obligations to its
shareholders, employees, customers, and strategic partnerships;
- to manage internal resources for CSR engagement, such as financial
constraints and staff participation; and
- to manage CSR activities in a more systematic manner.