4.8.4 What mitigation strategies do companies use today, and
which ones are still missing?
To better understand which of the mitigation strategies mentioned by the
interviewees are the most in use and which ones are not but should be
more used, we have asked the participants of the cross-company interview
in step 3 to choose the three most used mitigation strategies today and
the three ones that they would like to implement in the future. Figure
9a and 9b show what the respondents have answered.
The most striking results from looking at the results are that
currently, the organizations are heavily using Stakeholder
Feedback (7 answers), followed by Process Enforcement ,Prioritization techniques, Coordination across
different organizations, Process Visualization andProcess Education (all with three answers each).
On the other hand, we can see how the use of Automation and
checks grows from 2 answers (used today) to 7 answers (wished to be
applied in the future), while Process visualization is
increased from 3 to 5 answers, Process size reduction increased
from 1 to 4, and Evaluation metrics from 1 to 3. These are the
strategies that are not yet fully in place, but organizations are
willing to bet on for the future. These also constitute ideal research
goals for future research on this topic.