4.8.4 What mitigation strategies do companies use today, and which ones are still missing?
To better understand which of the mitigation strategies mentioned by the interviewees are the most in use and which ones are not but should be more used, we have asked the participants of the cross-company interview in step 3 to choose the three most used mitigation strategies today and the three ones that they would like to implement in the future. Figure 9a and 9b show what the respondents have answered.
The most striking results from looking at the results are that currently, the organizations are heavily using Stakeholder Feedback (7 answers), followed by Process Enforcement ,Prioritization techniques, Coordination across different organizations, Process Visualization andProcess Education (all with three answers each).
On the other hand, we can see how the use of Automation and checks grows from 2 answers (used today) to 7 answers (wished to be applied in the future), while Process visualization is increased from 3 to 5 answers, Process size reduction increased from 1 to 4, and Evaluation metrics from 1 to 3. These are the strategies that are not yet fully in place, but organizations are willing to bet on for the future. These also constitute ideal research goals for future research on this topic.