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Understanding Health Care Providers Experiences toward Discussing Costs in the Clinical Areas
  • Huthaifah Khrais,
  • Ibrahim Khrais
Huthaifah Khrais
Zarqa University
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Ibrahim Khrais
Zarqa University
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Abstract

Background: Health care providers spend most of their time with patients talking about their physical and emotional status, yet the cost issues is minimally discussed. Objectives: We sought to describe Jordanian nurses and physicians experiences toward cost communication and explore potential predictors for healthcare providers’ experiences toward cost communication. Design: Descriptive correlational survey design. A 15-item questionnaire was used to measure healthcare providers’ experiences regarding the cost communication with patients, focusing on out-of-pocket costs. After piloting, a total of 122 Jordanian nurse and physician (N = 122) were participated in this study. Basic descriptive and inferential statistics were applied. Results: Jordanian health care providers have demonstrating a positive attitude toward communicating cost issues with their patients. Most, about 68%, preferred to explain the cost that patients have to pay. Also, the years of experiences significantly predicted health care provider’s attitude in cost discussion (β = 0.214, p<0.05) Conclusion: Findings support the importance of discussing cost-related issues with patients. Jordanian healthcare providers comfort with and desire to discuss treatment-associated costs; however, some of them lack for quality resources that could help them in cost discussions.